Mass Campaigns

Before creating a campaign, ensure you have:
• A WABA (Official API) instance connected — Campaigns do NOT work with WhatsApp Web/Baileys.
• An approved Meta message template (approval takes 2-24 hours via Meta Business Manager).
• A CSV/Excel file with your contacts' phone numbers.

Warning: Sending unsolicited bulk messages can get your WhatsApp number banned. Only message people who have opted in.

1. Go to Dashboard → Campaigns → New Campaign.

2. Step 1 — Details:
   • Enter a campaign name.
   • Select your WABA instance.
   • Optionally set a scheduled date/time to send later.
   • Click Next.

3. Step 2 — Leads:
   • Upload a .xlsx file. Required column: phone (format: 923001234567).
   • Add optional variable columns (e.g. name, product) to personalize messages.
   • Preview your leads and click Next.

4. Step 3 — Content:
   • Select a WABA template from your approved templates.
   • Map your spreadsheet columns to the template's variables.
   • Preview the final message.

5. Click Finish & Create. The campaign will be queued (or scheduled).

After creating, go to Campaigns and click on your campaign to view:
• Total Leads — Number of contacts in the list.
• Sent — Successfully delivered.
• Failed — Delivery failed (invalid number, blocked, etc.).
• Pending — Not yet processed.

Common failure reasons:
• Invalid phone number format.
• Contact has blocked your number.
• Daily messaging limit reached.